At bet365soft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Sportsbook API, Casino API, Betting Applications, websites, software platforms, and related services.
1. Information We Collect
We may collect the following information:
- Name and company information
- Email address and contact details
- Billing and payment information
- API usage and request logs
- IP addresses and device information
- Browser type and operating system
- Website analytics and usage statistics
- Customer support communications
2. How We Use Your Information
Your information may be used to:
- Provide and maintain our services
- Create and manage customer accounts
- Process payments and subscriptions
- Monitor API performance and security
- Respond to support requests
- Improve products and user experience
- Detect fraud and unauthorized activity
- Comply with legal obligations
3. API & Technical Data
To ensure platform stability and security, bet365soft may record API requests, response times, endpoint usage, error logs, and technical diagnostic information.
These logs help us maintain service quality, monitor abuse, troubleshoot issues, and improve platform performance.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve website functionality
- Enhance security
You may disable cookies through your browser settings, although some features may not function properly.
5. Data Sharing
bet365soft does not sell customer personal information.
Information may be shared only when necessary with:
- Payment processors
- Cloud hosting providers
- Infrastructure and security partners
- Legal and regulatory authorities
- Professional advisors and auditors
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, disclosure, misuse, or destruction.
However, no internet-based system can be guaranteed to be completely secure, and users acknowledge such risks.
7. Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security records
8. International Data Processing
Your information may be processed or stored in different countries where our infrastructure, hosting providers, or partners operate.
By using our services, you consent to such international data transfers.
9. User Rights
Subject to applicable laws, users may have the right to:
- Request access to their personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Object to certain processing activities
- Request data portability where applicable
10. Third-Party Services
Our platform may integrate with third-party sportsbook providers, casino aggregators, payment gateways, analytics tools, or other external services.
We are not responsible for the privacy practices of third-party websites or services.
11. Children's Privacy
bet365soft services are not intended for individuals under the legal age required in their jurisdiction. We do not knowingly collect information from minors.
12. Regulatory Compliance
Customers using our sportsbook, casino, or betting technology remain responsible for complying with all applicable gaming, betting, gambling, financial, privacy, and regulatory requirements.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.